Refund policy

All items sold by Valamy Bliss are custom-made to order and printed specifically for you. Due to the personalized nature of our products, we do not accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind.

Defective or Damaged Items We stand behind the quality of our products. If you receive an item that is defective, damaged during shipping, or materially different from what you ordered, please contact us at support@valamybliss.com within 7 days of delivery with your order number and photos of the issue. We will gladly provide a replacement or full refund at no additional cost to you.

Wrong Item Received If you receive the wrong item, contact us at support@valamybliss.com within 7 days of delivery with your order number and photos. We will send the correct item at no charge.

Order Cancellations Orders may be cancelled within 24 hours of purchase for a full refund. Once production has begun, orders cannot be cancelled.

Refunds If a refund is approved, it will be issued to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process the refund.

Contact Us For any questions about your order, contact us at support@valamybliss.com or write to us at: Valamy Bliss, 219 North Main Ave Unit #104, Scranton, PA 18504